Frequently Asked Questions

Get answers to common questions about Virtual Permanent Makeup Consultation.

This 15-minute video consult covers your goals, skin and hair assessment, suggested PMU techniques, color and shape considerations, and next steps. You'll receive professional recommendations and scheduling information; it’s a planning session, not a treatment.

All you need is an iPhone with a functioning camera and a stable internet connection. Make sure your face is well-lit and you’re in a quiet space. No additional tools are required for the 15-minute assessment.

Clean your face and remove makeup beforehand. Have photos of current brows/lips and any reference images ready on your phone. Avoid wearing heavy skincare products and ensure good lighting for accurate assessment during the call.

Yes, Ruth can provide an estimated quote based on your needs and desired technique. Exact pricing may be confirmed after an in-person assessment, but you’ll get a clear price range and information about deposits and booking.

Absolutely. The consultation helps you make an informed decision without obligation. If you decide not to proceed, there’s no pressure; if you choose to book, we’ll schedule your in-person appointment and advise on next steps.

Cancellation and transfer policies vary; typically deposits are refundable within a specific timeframe or transferable with advance notice. We’ll confirm policy details when you book, so you understand any fees or deadlines before scheduling your virtual consult.