Frequently Asked Questions

Get answers to common questions about SKIN CARE RESET CONSULTATION.

Your esthetician completes intake, conducts an advanced VISIA® skinLAB analysis, reviews concerns and current products, then creates a personalized plan with simplified routine and treatment recommendations. Eligible product swaps at 15% off are discussed; optional donations handled compassionately.

Yes — bring all current skincare products and packaging to qualify for the 15% product swap perk. Your esthetician will assess each item for suitability, recommend safer alternatives, and discuss donation options for eligible gently used products.

Appointments typically last 45–60 minutes to allow for VISIA® imaging, an in-depth skin review, routine evaluation, and time to create personalized recommendations. Longer sessions can be scheduled if additional time or immediate treatments are desired.

We recommend both clinical treatments and at-home care when appropriate. Your esthetician will suggest tailored in-clinic procedures alongside a simplified, evidence-based home routine to optimize results, timeline, and long-term skin health based on your goals and VISIA® findings.

We may provide samples when available to help you trial recommended products before purchase. Availability depends on brand stock and clinic inventory. The product swap perk remains available when you bring current items; staff will also offer guidance on appropriate trial sizes.

Bring your current skincare items to the consultation to qualify for eligible swaps at 15% off. The esthetician will evaluate each product for safety and suitability; approved gently used products can be swapped or donated to a local women's shelter through the clinic program.